Ram Van is proud to once again offer free transportation to select community members during the 2018-2019 academic year. Eligible students will receive digital passes that entitle them to round-trip travel between the Lincoln Center and Rose Hill campuses. Students must meet the criteria found here in order to be eligible. Read on to find out more!
Q: Can my guests or friends use my passes?
A: You may elect to use your passes for guest travel, but please keep in mind that you are only granted exactly enough passes to travel to and from class.
Q: I think I should be getting any passes / more passes. What is going on?
A: Remember that passes will not be issued until the Wednesday prior to the start of the term and are automatically issued on a weekly basis for all students whose class schedule meets our eligibility requirements. Click on the relevant category for your travel above to review qualifications and find out how to best submit a dispute. Be warned: the automated pass system is highly accurate. Students are responsible for their own travel while their dispute is being reviewed.
Q: I have a class that is listed as “TBD”, but I believe should be eligible for passes. What do I do?
A: Classes with “TBD” in either the day or location will not be eligible for digital passes. The only way to receive passes in this case is to have your professor email email@example.com with the date and location of the class, as well as confirmation that you are enrolled in the class.
Q: No dice! My situation doesn’t fit anything you described above. What do I do if I think I am eligible for free passes?
A: Any other special requests for passes that are not confirmed by your academic schedule must be emailed to firstname.lastname@example.org by your professor
Q: My passes were lost / stolen recently? What do I do?
A: Ram Van and the Department of University Transportation are not liable for lost or stolen passes.
Using a free pass is very simple. Please see this brief video below for a demonstration: